tomer sharon

Managing Director, Head of User Research & Metrics at Goldman Sachs

I have known Shane for several years back when I was still with Google. When I had a chance, I hired him for 6 months temp work at WeWork HQ as a UX Researcher. During these 6 months he reported directly to me. 

During this time, I have seen Shane not only excel at the core elements of his job -- like improving his user research interviewing, synthesis, and analysis skills -- but also learn other tasks that extend well beyond the scope of his role, like contributing to a huge company-wide effort of boosting sales. 

That is one of the things that is so remarkable about Shane. He demonstrates not only mastery for his core role, but also the ability to take on new projects that are both difficult and critical to the company's growth. This rare mix of productivity, skill-set, and awesome personality sets a great example for the rest of the team, and explains why everyone loves working with Shane -- no matter where they fall on the org chart. 

While Shane's work continues to pay dividends past his tenure at WeWork, I will certainly miss working with him. I have only optimistic predictions for his career trajectory.

chris weller

Associate Director, UX & Research at Sotheby's

If you’re looking for a motivated and thoughtful UX designer, look no further. I had the pleasure of working alongside Shane for the last year and hope to do so again. He was a dynamic part of our department, always presenting new ideas and taking on (and finishing) projects to improve our process and output. He’s a steady, unflappable presence in the office and a great designer. 

Shane took a holistic approach to his work, going through all the important stages of design from interviews to external research, prototyping and testing over and over. His work on our internal tools will save many hours of frustration for our specialists. 

I enthusiastically recommend Shane to any organization looking for a reliable, insightful designer who doesn’t sit on his hands.

shaun so

Founder and Chief Executive Officer at The So Company

Shane was indispensable during the proposal process for prospective human-centered design work for a government client. He was able to quickly take our requirements, discuss our design needs, and turnaround the deliverables, in record time.

For our existing client work at Veterans Affairs for Vets.gov, Shane onboarded with our team without needing too much directions and because he's a Veteran himself, was able to leverage his personal experience in the military with his professional expertise in UX and design to impact the Vets.gov website. 

He's was a great fit and we look forward to working with him again!

Experience

sotheby's, ux designer

New York City, October 2017 - September 2018

• Lead designer for enterprise tool that supports Sotheby’s business from client consignment to auction.

• Create UI flows, build empathy maps, journey maps, and user story maps.

• Conduct qualitative research to discover new insights and unmet needs to help solve user problems. 

• Perform usability tests to determine strengths and weakness of designs.

• Help establish and grow our Design Language System (DLS).

• Facilitate Design Sprint workshops to generate innovative solutions and build team cohesion.

• Educates non-design stakeholders and users within company about best practices, design thinking and Lean UX.

–

freelance, ux designer/researcher

New York City, May 2017 - September 2017

• Perform Quality Assurance and design consultancy for vets.gov content team. 

• Designed portfolio website for Veteran-owned Service Design company.

• Facilitated a user-testing workshop at The Startup Institute.

–

wework, ux researcher

New York City, April 2016 - October 2016

• Built a qualitative research library interviewing nearly 500 members and stakeholders that became an internal company wide tool used by hundreds of employees to improve the user experience.

• Created holistic experiences for members through physical spaces, digital products, and service design.

• Developed taxonomy for interview content and subjects for easier searchability.

–

Maxpoint, jr. visual designer

New York City, June 2015 - January 2016

• Conceptualize, refine, and implement visual designs for enterprise products.

• Established the UI pattern library to improve design efficiency and standards.

• Conducted quality assurance reviews to keep projects on schedule before handing off to developers.

–

NY State Supreme Court, Court Officer

New York City, October 2009 - June 2015

• Protect and serve lawyers, judges, civilians and defendants in thousands of cases over five years.

• Resolved conflicts by treating individuals with respect and empathy.

–

US Marine Corp, Sergeant, Amphibious Assault Crew Chief

Camp Pendleton, October 2003 - October 2007

• Supervised and delegated authority to 30+ Marines at a time.

• Responsible for maintenance and operability of $2.5 million amphibious assault vehicle.

• Problem-solved in high stress conditions to ensure safety of team over hundreds of missions.

• Facilitated recruitment and evaluation of Iraqi civilians for Iraqi National Police.

Education

School of visual arts, new york city

MFA INTERACTION DESIGN
Graduated May 2017

hunter college, new york city

MA ANTHROPOLOGY
Graduated May 2015

general assembly, new york city

UX DESIGN IMMERSIVE

September 2014

college of mt. st. vincent, riverdale, ny

BA COMMUNICATIONS
Graduated May 2003

Recognitions

Project MEOW showcased in NYC Design
Week 2016 show "Judge Me.”

Project UpCycle showcased in NYC Design
Week 2017 show “Power Me.”

Panel Speaker for UN Women,
Commission on the Status of Women:
Boys and Young Men for Gender Justice
and Social Change

Contact

Email: shanestrassberg@gmail.com